Susan Borochov

“Working with Susan was nothing short of amazing. She is truly the best realtor I could have ever hoped for! I trusted her with selling my childhood home, and from the very beginning, she treated the process with so much care, professionalism, and dedication that I felt completely at ease. What really set her apart was the way she took charge of preparing the home. She didn’t just give advice; she rolled up her sleeves and made it happen. She coordinated multiple quotes for carpeting, roofing, handymen, and plumbing, personally meeting the vendors at the house to ensure everything was done right. This saved me countless hours and gave me peace of mind that every detail was handled perfectly. She also guided us through a thoughtful remodel of the secondary living room and arranged beautiful staging that transformed the home into something beyond what I imagined. The results were beautiful, and it’s clear her eye for detail and style helped maximize the home’s appeal. Since I had little experience selling a home, I relied heavily on Susan’s guidance, and she never let me down. She walked me through every step of the process with kindness, patience, and professionalism, making what could have been stressful feel seamless and even exciting. Susan is not only incredibly knowledgeable and hard-working, but also one of the most genuinely caring professionals I’ve ever met. Susan was nice enough to even visit my current home and give me guidance on remodeling my kitchen. She went above and beyond in every possible way, and I truly believe no one could have done a better job. She gave me confidence in the process and delivered extraordinary results. She's the best! ”

“I can’t recommend Susan Borochov enough, where do I even begin? I was ready to purchase my first single-family home investment, and Susan guided me through every step of the process, starting with getting pre-approved, and then off she went! As a busy business professional working long hours, I truly appreciated how proactive and on top of the real estate market Susan was. She knew exactly which neighborhoods held their value and could rent quickly. For months, she sent me videos of potential properties, staying patient and persistent until we found the perfect investment that matched my game plan. There were several homes I liked along the way, but Susan always took the time to explain the pros and cons, often pointing out things I hadn’t even noticed. She could have easily made a quick commission by encouraging me to move forward, but she didn’t. Instead, she prioritized my long-term goals over a quick sale, which showed me just how much integrity she has. When it came time to make an offer, we were in a competitive, multiple-offer situation in this buyer's market. The property needed work, but had LOTS of potential. I was nervous, but Susan helped me strategize, and thanks to her presentation, our offer was accepted! Unfortunately, after inspections, the home revealed issues even the seller hadn’t been aware of. Susan handled the situation with grace and fairness, negotiating a credit that left both parties satisfied (the seller's Realtor was also very fair and easy to work with). She’s great at presenting facts and fair estimates in a way that makes sense and gets results. After closing, Susan didn’t stop there. She connected me with her trusted vendors, hands-on helped coordinate the repairs and renovations, meeting vendors, crawling under the house to see the leaks were repaired, meeting the cabinet and flooring installers, electricians etc...and continuously sending me video updates and guided me through preparing the home for rent. She was right, after the renovations, she introduced me to her go-to property managers, and my multi-family home was rented within 7 days! There’s honestly too much to mention when it comes to what Susan did. It's clear she truly enjoys her career, values her clients, and has built strong relationships with the people she works with. All her vendor contacts speak so highly of her, they jump to help her and are full of praise for her positive energy and professionalism. Susan is a true asset, not only as a lifelong Realtor, but also as a friend. I’ve already referred her to others, and even my referral is in awe of Susan’s service and dedication. The consensus is, she is not your average Realtor. Many thanks to you, Susan! Dr Chun”

“WOW! Welcome to another day in our new home in paradise thanks to the VERY BEST Realtor on O'ahu, Susan Borochov. It was very impressive how she managed a complex and very competitive negotiation to a successful outcome for us! Whether we are sitting out on our gorgeous lanai overlooking out pool and tropical lansdscape; or inside cooking a meal for friends in our perfect kitchen; we are truly enjoying our new home. We moved from Seattle to Kailua just a month ago and have strongly referred Susan to two friends so she can also work her magic to find them their dream homes. Susan has an extensive list of networking professionals to refer us for pool services, landscaping, yard work, electrician, plumber, moving information, insurance companies, and places to find our style of furnishings to make our house our home. She has an uncanny way of anticipating exactly what we need and provides us with how to get everything done even doing things herself for us! Susan goes way above and beynd to make sure that everything is perfect including making the beds with new sheets, providing kitchen and laudry supplies, getting screens and electrical outlets replaced, etc, etc, etc. She is so genuinely caring making us feel very welcomed when we initialy walked in our door, greeting us for the first time! She definitely jumps right in to help and well exceeded our expectations. Her generosity and kindness continue even after we closed on our home. Mahalo nui loa to Susan for her wonderfal hospitality, great sense of humor and witt, extensive knowledge of the realestate market and all of the many forms and hoops necessary to jump through to make it ours. Susan, You truly found us our dream, forever home and are wonderful good friend! Claire Kilcoyne ”